Monday, April 18, 2005

AAAGHH

So, today I realized the full extent of my debt.
However, previous to today, I had never had a blemish on my credit.
Yes, I had a high amount of debt . . . but I had never made a late payment or failed to make payment.
I still haven't.

How, you ask, did you receive a blemish if you didn't fail to make payment on time or at all?

Simple.
Landers is the devil.
The entire Landers establishment is Hell with vehicles.
NEVER buy from Landers.

Sum up of details as quickly as possible:

February 10, 2004 - moron, white trash idiot decides to commit suicide. Method of choice? Drive in the turning lane of a major highway for 5 miles until you see the biggest vehicle and then hit them head on at 70 mph. Beautiful, less than 9-months old Toyota Sequoia is crushed beyond all recognition (passerbys who knew me stated they thought it was a Jeep Cherokee that had been involved -- large LARGE difference in size). Semi-attractive, but witty girl within vehicle is raced to the hospital and judged to be medically fine.

February 11, 2005 - Witty girl is not only verbally quick, but also intelligent. Calls her insurance company immediately to place the claim and then calls the dealership to alert them that the vehicle has been wrecked and she is CERTAIN that she is going to have a GAP insurance claim. (to those who don't know, GAP insurance can - and should be - purchased at the same time as the vehicle . . . if the insurance company pays of say $34,000 of the vehicle you still owe $37,000 on - the GAP insurance pays the remaining $3,000). Witty girl is informed that she does not have GAP insurance - even though she clearly has a bill of sale which lists it and the additional $500 she paid for it. Witty girl quickly becomes Caustic girl and then escalates to Livid girl. Finally they transfer her to finance where it is discovered, indeed she does have GAP insurance and here is the number of the GAP insurance company to place the claim. Exhausted from fighting with insurance companies and car dealerships - AKA Landers Demon Spawn of Satan - while on Percocet and Hydrocodone - she decides to call the GAP insurance company on another day.

February 14, 2005 - Monday following the weekend of well wishers and hazy medication. Can't return to work because A - hurt beyond all reason and B - doctor has revoked driving rights due to concussion. Calls GAP insurance company. Gives them name - no policy. Gives them SSN - no policy. Gives them VIN - no policy. Curses blue streak when off phone and immediately calls Landers Demon Spawn of Satan. They assure me they will take care of it.

February 17, 2005 - Fax recieved stating vehicle insurance company has sent a check for $34,000 to USBanks to pay off the value of the vehicle. Copy of check included. IMMEDIATELY call Landers and fax them a copy so they may begin work on the GAP claim.

February 21, 2005 - Call received from USBanks stating payment is overdue on the loan. Though they received $34,000 - appearantly it all goes to principle. So even if you only owe another $3,000 - you must make your monthly $650 payment. Landers is called - Witty girl is assured that a check is IN THE MAIL to pay off remaining balance and not to worry about it. Worried, witty girl calls USBank and alerts them of the situation.

February 28, 2005 - Call received from USBanks stating loan payment is overdue on the loan. Deja vu. No no no, say I. Payment was sent from Beacon Gap to pay off the remaining $3,000. Notation is made in account. All assume check is still in processing.

Fast forward - though, let it be known, calls resume weekly from USBanks. Witty girl refuses to make $650 monthly payment because car NOT her responsibility anymore and GAP was notified IMMEDIATELY. . . they have had a month to make payment. Refuse to lower their responsibility from $3000 to $2350. That's what the $500 for GAP was for. Begin to show up at Landers on weekly basis DEMANDING action.

March 18, 2005 - discover GAP insurance made a payment of $900 to USBanks. What the bleeding hell is that about????? Payment went straight to principle. Now over 30 days late on loan payment ( by the way, is it not complete bullshit that the bank gets almost $35000 and is still so FUCKING worried about the other $2000 that they have to call me every day and RUIN my damn credit????). Return to Landers raising more hell and demanding GAP insurance information to contact them directly. Demands refused - state they will handle it. Anyone else starting to think that Landers screwed me and I really DONT have a GAP insurance policy and they are covering their ass??

March 25, 2005 - Call received from USBanks threatening legal action. Pissed beyond all reason now - particularly since credit is RUINED. BACK to Landers Demon Hell Spawn of Satan (notice name expands as anger does). They assure me they will personally mail out a check on Monday and then seek reimbursement from insurance company. No worries. Right.

April 15, 2005 - Call received from USBanks informing me that my credit is ruined, my parents credit (they had to cosign because I was finishing up graduate school and therefore unemployed at time of purchase) is also ruined and legal action will ensue. Giving up - I call my mother and tearfully ask her to intervene - seriously at this point - though, she had been calling Landers Demon Hell Spawn of Satan For All Time almost as often as I had been calling and appearing there. She calls the bank and Landers. The bank tells her it's not their problem and our credit is now ruined and they will not take the negative score off even is payment is made in full at this time. Landers is then cussed up wall and down the other and air mails a check overnight to USBanks along with letters stating their responsibility and demanding reinstatement of our credit scores. Landers Demon Hell Spawn of Satan for All Time even gives us the tracking number of the DHL package as proof.

April 16, 2005 - Checked DHL tracking number, was signed for at the bank at 9:30 a.m. that day.

April 18, 2005 - Recieved a call from USBanks demanding payment of remainder. Lose patience and scream that they received payment on Saturday and proof of it being received is available at the following website. Informed they would make a note of it on the account and contact me as soon as the situation was determined.

Considering this is April 18th, it is obvious that this story is unfinished. I am appalled that other people do not have to take responsibility for their jobs and that I am getting screwed in the process. Even more appalled that my parents are suffering as well.

NEVER BUY FROM LANDERS TOYOTA . . . . or Landers in general. Any establishment that large can obviously get away with screwing you beyond all reason. Bastards.

4 comments:

birdie said...

Send nasty letters to everyone. And I mean EVERYONE. Newspaper included. Take out a half page add in the demozette.
Seriously.
Those people should burn.

sqg said...

First: What she said.

Second: Oddities huh? *insert smirking smilie here* -lol

I guess posting in someone's blog is a little akin to rudely interrupting a conversation. My humblest apologies.
But you did say that you were intrigued didn't you.
I originally came across birdie's place thru a search on "The Red Violin". Being such an artistic work, I believed that I would come across some interesting and talented individuals. And that I did. I read a few of her post and really enjoyed the writing. Still haven't read everything but it's all so very well written. *end shameless birdie plug*
Anyway, "sqg" stands for SusieQ's guy. Susie and I live on a sailboat in Florida and (ready for this) I was born in Fayetteville, Ark (small world, huh?).
There! Oddity defined. :)

Yeah I don't know you, but sorry for your screwed up predicament there. Bastards!

meghansdiscontent said...

Nasty letters is NEVER enough to satisfy me B - and you know it. I want heads to roll. I want the Spanish Inquisition to look like an episode of Sesame Street. I WANT MY FAMILY'S CREDIT RE-INSTATED!

And to SQG - Pleased to meet ya.

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